(This session must be completed in order to unlock the remaining sessions)
Role Creation and Development
Learning Outcomes:
Describe the history of nurse navigation and the different types and models used in health care
List fundamental competencies necessary for a Heart Failure Nurse to perform Nurse Navigator role
Clinical Pearls
Nurse navigation dates back to the 1990’s when a program was launched to save lives from cancer by decreasing barriers to care |
Common barriers experienced by patients include: lack of insurance, lack of information, lack of trust in the medical system |
Activities Included:
Role Creation and Development
Learning Outcomes:
Identify professional organizations that can serve as resources to the HFNN
Discuss educational opportunities that are available to the HFNN
Clinical Pearls:
Nurse Navigators competencies outline the knowledge, skills, and expertise to effectively assist patients navigate the healthcare system |
Assessing health and financial literacy and work with the patient within those limits is key to successfully coordinate care within the health system |
Effective communication includes active listening, verbal and written skills |
Educating and reinforcing prior education on understanding diagnosis, recognizing potential symptoms, and self-care strategies should be included in patient education tools |
Nurse navigators should develop and/or participate in quality improvement projects as part of their professional role |
From novice to expert, nurse navigators should continue to advance in their utilization of HF core competencies |
Professional organizations that serve as resources to the HF nurse navigation include AAHFN, HFSA, ACC, PCNA, AHA, HRS |
Activities Included:
Current Needs in the Field of Heart Failure
Introduction Quiz
Evaluation for CE Credit
Modules in this Lesson:
Learning Objectives:
Verbalize the role of home care nursing in the management of Heart Failure patients in the community
Describe what social determinants of health are and how they impact heart failure patients
Identify strategies for success in the management of HF in the community
Community Health Nurses use a Holistic approach to help Heart failure patients. Their team may include HF RN, OT, PT, SW, SLP, Diabetes RNs, Dietitians, Telehealth, Hospitalization Preventative Calls |
Social Determinants of Health include health literacy, transitions of care, financial barriers, food insecurities, transportation, mobility, lack of caregiver support, socioeconomic issues |
Health literacy may be influenced by: ability to read/write, understand/apply math, ability to use technology, vision/hearing, language, mental health, cognition, education level |
The majority of nurses underestimate the rates of low health literacy in the general public, as they make their assessment based on interactions rather than objective screening tools |
Low Socioeconomic status (SES) patients are more likely to have a hospital readmission than those patients with higher SES |
As patients become more fragile, demands to meet their needs increase - Caregiver burden & burnout in caring for chronically ill individual: Multiple MD appts, Hospitalizations/ER visits, financial difficulties, medication management |
Strategies for success: Increased focus on patients in lower SES areas, focus on symptom management, dietary education/utilization of food bank, med management, remote monitoring, interprofessional home visits, community based palliative care NP |
Activities Included:
Health Literacy and the Inpatient Nurse: Defining Core Competencies at an Academic Medical Center
Care of the Heart Failure Patient in a Community Setting
Post-Test: Community Outreach: Addressing Social Determinants of Health
Evaluation for CE Credit
Modules in this Lesson:
Learning Outcomes:
Identify the importance of role the nurse navigator has in the transition of care for a heart failure patient
Describe the key components for heart failure patient education that can help reduce readmission
Outline ways the nurse navigator role can impact the care of the heart failure patient
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Activities Included:
A MultiD Approach to Reducing HF Admissions at the VA
Health System & Post-Acute Home Health Collab Promotes Successful Transitions to the Home
Reducing Hospital Readmissions Visiting Nurse Agency
Post-Test: Transitional Care: Nurse Navigator Coordinating Care throughout the Continuum
Evaluation for CE Credit
Modules in this Lesson:
Learning Outcomes:
Understand the use of health-related quality of life (HRQoL) assessment tools in clinical practice and research
Verbalize how decision aid tools may be incorporated in the disease trajectory
Evaluate patient reasons for non-adherence and utilize techniques to promote patient motivation for self-care
The 2 most commonly HRQoL assessment tools used in Heart Failure include the Kansas City Cardiomyopathy Questionnaire (KCCQ) and Minnesota Living with Heart Failure Questionnaire |
Difficult discussions should occur early and often throughout the trajectory of a HF patient particularly when considering procedures (PPM/ICD/Ablations), medication changes (intolerance/cost), need for additional therapies (iHD) or adv therapies (LVAD/Transplant), symptom burden, caregiver needs (ability to drive), and/or quality of life. |
Shared decision making involves clinicians working with patients to ensure that patient’s values, goals, and preferences guide informed decisions that are right for each individual patient |
Decision aids should use plain language, avoid bias, and provide balanced information on risks and benefits. They should be used to complement rather than replace conversations with the healthcare team |
Steps to motivate patients include developing shared goals and negotiating to make changes in small steps, while praising their achievements. |
Support groups offer an opportunity for people to talk about personal experiences and feelings, and fills a gap between medical treatment and the need for emotional support |
Activities Included:
HRqOL Assessment tools in HF Review
Critical Conversations: Shared Decision Making
Difficult Conversations across the Continuum
Motivating Patients: A How to Guide
Referrals to Psychosocial/Support Services/how to create a support group
Post-Test: Patient Advocacy & Psychosocial Support
Evaluation
Modules in this Lesson:
Learning Outcomes:
List 3 components of heart failure disease management
State 3 types of professional roles in a multidisciplinary outpatient heart failure clinic
Identify one CMS requirement to bill for transition of care services and/or one requirement for billing chronic care management
Apply the documentation and reporting information to justify a nurse navigator program/position or staff expansion
Clinical Pearls:
Escalating health care costs due to heart failure and other chronic conditions coupled with the patient’s financial and emotional burden for managing their chronic condition are driving the need for nurse navigation
A nurse navigator ensures the patient’s health and social needs are communicated and addressed across all provider and care settings
Transition of Care and Chronic Care Management services are the cornerstone of nurse navigation leading to improved care outcomes and revenue for hospitals/practice groups
Prepare to implement/expand nurse navigation services by planning for fixed/indirect/personnel costs and utilize quality/care metrics to justify the investment
Outpatient heart failure clinics play a vital role in improving the health and quality of life of patients with heart failure
HFCs may utilize an interdisciplinary structure to deliver comprehensive care to the patients and their caregivers
Disease management is a main component of comprehensive care and includes education and counseling, promotion of self-care, optimization of medical therapy, and assistance with social or financial barriers to health
Continuing education and continuous quality improvement ensure the highest levels of knowledge and skill in providing competent heart failure care
Activities Included:
Basic of Healthcare Reimbursement & Nurse Navigator Role Documentation & Justification
Organizational Infrastructure of Outpatient Clinics & Program Building & Staff Retention
Post-Test: Operations Management/Organizational Development
Evaluation for CE Credit
Modules in this Lesson:
Learning Outcomes:
Describe the nurse navigator’s role in research endeavors
Distinguish nursing research from evidence-based practice and quality improvement
Determine how to apply research findings into practice, utilizing principles of evidence-based practice
First step on a quality improvement project is to identify a problem or an opportunity for improvement |
Select an improvement Framework i.e. Plan, Do, Study, Act |
PLAN: Review literature for standards on care, recommended guidelines for disease management, strategies implemented in other areas that could be translated into the QI project and metrics that could be used to evaluate project’s success |
DO: Create a team of experts that could collaborate in the project and develop a strategy to address the identified problem. Then, implement the intervention at small scale |
STUDY: Observe and Measure success of the intervention. Determine what worked and what did not. Address issues that may be hindering success |
ACT: Re-implement strategy with changes based on what was learned in prior stage. Disseminate knowledge or expand scope of the intervention if successful |
Activities Included:
Basic Research Principles, Nurses Role in Clinical Trials & Data Management and Informatics
Research at the Bedside: How to Evaluate a Research Article
Putting the Fundamentals of Research into Practice
Post-Test: Research Quality and Performance
Evaluation for CE Credit
Modules in this Lesson:
Learning Outcomes:
State risk factors that can lead to Heart Failure.
Discuss preventative measure that can help reduce risk of Heart Failure.
Make correlations between Heart Failure and Atrial Fibrillation and discuss what treatment options are best for Heart Failure patients.
Lifestyle factors, Predisposing factors, socioeconomic factors and healthcare context all contribute to HF incidents. |
Prevention of HF focuses on Stage A HF patients (HTN, Atherosclerosis, DM, obesity, metabolic syndrome, use of cardio toxic agents or family history of cardiomyopathy) |
Tools can be used to predict risk for developing HF. (age, race, sex, prevalent CHD, DM, systolic BP, BP medication use, smoking and BMI) |
We can prevent HF buy watching out for high-risk patients, meticulous BP management, encourage exercise and choosing the correct medications for diabetes |
Diabetic Women have a significantly higher risk of developing HF. |
Low health literacy is more prevalent among older adults, minority populations and low socioeconomic status |
There are similar risk factors for Afib and Heart Failure including HTN, obesity, DM CAD, CKD, alcohol use and smoking. |
Afib risk reduction includes weight loss, physical activity, HTN management, alcohol cession and sleep apnea management. |
Tikosyn, Amiodarone and Sotolol are used for afib in patients with HFrEF. Flecainide and multaq are avoided. |
Catheter ablations may be more effective in controlling afib than medications and help to prevent worsening HF. |
Activities Included:
AF & Heart Failure
Post-Test: Prevention & Risk Assessment of HF
Evaluation for CE Credit
Modules in this Lesson:
Learning Outcomes:
State the definition of HF and HFpEF
Demonstrate key clinical assessment skills when evaluating a heart failure patient
Identify education strategies for HFpEF
Heart Failure is defined as having HF symptoms caused by a structural and/or functional cardiac abnormality, corroborated by objective evidence of cardio-pulmonary systemic congestion or elevated NT-proBNP levels |
Patients need to be assessed for current signs and symptoms including adherence to prescribed treatment plans such as medications, nutrition, and fluid restrictions |
Shortness of breath, orthopnea, paroxysmal nocturnal dyspnea, edema, chest pain, and abdominal discomfort including poor appetite are common symptoms of heart failure |
The use of mnemonics can help to gain insight into a patient’s presentation such as PQRST (precipitating factors, quality, radiations, severity, and timing) |
A rapid assessment of hemodynamic status includes evidence of congestion and/or low perfusion |
An elevated Brain Natriuretic Peptide (BNP) correlates with excess intravascular volume and helps determine the cardiac cause of dyspnea |
2D echocardiogram views the heart structure, and function, and assesses the flow of blood through the heart chambers and valves |
HFpEF is present when LVEF is >/= 50%, signs of congestion, elevated proBNP AND other conditions are excluded (i.e. infiltrative, pericardial, valvular heart disease, etc) |
HFpEF results from changes to the myocardial cells over time caused by the contribution of other conditions (increasing age, HTN, DM, AF, obesity, OSA, COPD) |
HFpEF represents >50% of cases of overall HF and most HFpEF patients are women |
Prevention is the KEY to reducing HF progression. Focus on strategies to reduce the risk for HF and control current co-morbid disease prevention |
Education strategies should include disease-specific education, medication management, life style modifications, and potential implications of non-adherence |
HFpEF management is focused on managing comorbidities such as HTN, DM2, CAD, AF, CKD, Obesity, Sleep Apnea |
GDMT for HFpEF include SGLT2i, Loop diuretics, MRA, ARNI/ ARBs |
Nonpharmacological Management includes weight loss, exercise, and pulmonary artery pressure monitoring |
There are multiple specialists that will need to be included in the management of HFpEF including PCP, cardiologist, HF specialist |
Activities Included:
How to Evaluate Your New HF Patient
My LVEF is normal… do I really have heart failure? Explaining the differences in HFrEF versus HFpEF
Post-test: Heart Failure Fundamentals
Evaluation for CE Credit
Modules in this Lesson:
Learning Outcomes:
1. Identify HF signs and symptoms present during the EOL
2. Utilize assessment tools for symptom management during
EOL
3. Describe the use of technology such as mobile apps to
implement PC in heart failure patients
Clinical Pearls:
Diuretic resistance, HF medication intolerance and repeated hospitalizations may be indicative of end-stage heart failure |
PC reduce symptom burden and improves HRQoL & decreases the cost of healthcare |
Dyspnea, Fatigue and hypotension are the most common HF s/s at the EOL |
GDMT may need to be deprescribed at the EOL to reduce HF symptoms |
Early interventions at home reduces hospitalizations - Mobile applications provide PC education including emergency contacts, power of attorney, and symptoms that may be managed by PC services |
Turning off ICD based on patient’s or families at the EOL is not illegal and is NOT considered physician assisted suicide |
Timing of Device Therapy Discussion – make ICD therapy suspension part of the GOC discussion when hospice and comfort care are being considered |
Activities Included:
Improving Outcomes in HF at the EOL
Improving Use of PC in pts with HF
Devices: Shared Decision-Making from Implanting to End of Life
Difficult Conversations across the Continuum
Post-Test: Palliative & End of Life Care
Evaluation for CE Credit
Please complete this overall evaluation to receive your CE credit and Completion Certificate.
Activities Included:
Overall Evaluation of Nurse Navigator Course